INSPECTION GUIDE

Hail Damage Roof
Inspection Checklist

Everything roofing contractors need to document hail damage properly — from ground inspection through supplement-ready reporting.

Before You Climb

  • Check hail size report (NOAA Storm Data or Verisk) for the event date
  • Note roof age and shingle type from permit records or homeowner
  • Photograph the street, address marker, and all four elevations before climbing
  • Check gutters and downspouts at ground level first — most obvious hail indicators

On the Roof — Shingles

  • Mark hail hits per 10 sq ft in test squares on each slope
  • Check for granule loss exposing dark asphalt mat beneath
  • Press on suspected hits — functional damage feels soft/spongy
  • Check ridge cap shingles (often worst impact area)
  • Check hip and valley shingles for bruising patterns
  • Document hits with close-up photos next to a measuring tape or coin

Flashings & Penetrations

  • Inspect step flashings at all wall intersections
  • Check pipe boot flashings for impact dents and cracks
  • Inspect skylight frames and curbing for hail divots
  • Check chimney lead flashing for visible impact marks
  • Photograph all penetrations with and without hail marks

Ancillary Items

  • Inspect all gutters and downspouts for divots (photograph every section)
  • Check window screens and sills for impact — great supplemental evidence
  • Inspect A/C fins and unit casing for hail patterning
  • Check painted wood trim and fascia for paint chipping from hail
  • Inspect any metal vents or ridge vents for impact dents

Documentation for Supplement

  • Total hail hit count per slope (use consistent test squares)
  • Photograph hits with and without chalk circles for adjuster review
  • Collect hail size confirmation: NOAA report, neighbor photos, local news
  • Note any pre-existing damage and exclude from claim documentation
  • Record manufacturer's functional damage definition for your shingle type

Document Inspections with Roof Claims CRM

Roof Claims CRM lets your inspectors log photos, notes, and findings directly from the field on their phone. Every inspection is tied to the lead record — accessible by your entire team the moment it's submitted. No emailing photos, no lost notes.

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Frequently Asked Questions

What does hail damage look like on a roof?

Hail damage on asphalt shingles appears as dark, bruised-looking impact marks that remove granules and expose the asphalt mat below. On metal roofing, hail creates circular dents. On gutters and downspouts, hail creates divots and dents. Fresh hail hits are soft and spongy to the touch.

What size hail causes roof damage?

Hail 1 inch in diameter (quarter-sized) or larger typically causes functional damage to asphalt shingles. Hail 1.5 inches (golf ball) and larger almost always warrants full replacement. Even smaller hail at high velocity can cause functional damage depending on shingle age and condition.

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